907 SURPLUSANCHORAGE · ALASKA

FEATURE

907 Surplus Return Policy

907 Surplus accepts eligible merchandise returns for a refund of the item price.

Return eligibility

  • Returns must be received within 14 days after the customer receives the order.
  • Customers must contact 907 Surplus by email within seven days after delivery.
  • Items must be in resalable condition, with all packaging and labels intact.
  • The customer is responsible for return shipping costs.

How to return an order

  1. Contact 907 Surplus at [email protected].
  2. Securely package the item in sellable condition.
  3. Include a note stating your name, address, and that you are requesting a refund of the item price.
  4. Place the sender’s address on the package and preferably on the item or enclosed note as well.
  5. Ship the return to:
    907 Surplus
    328 Boniface Parkway
    Anchorage, Alaska 99504

Customers may use a shipping service of their choice. A secure, trackable service that requires a signature upon delivery is recommended.

Refund processing

Refunds are processed within five working days after the returned merchandise is received.

Packages without a sender’s address may be removed and disposed of 60 days after receipt.

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