FEATURE
907 Surplus Return Policy
907 Surplus accepts eligible merchandise returns for a refund of the item price.
Return eligibility
- Returns must be received within 14 days after the customer receives the order.
- Customers must contact 907 Surplus by email within seven days after delivery.
- Items must be in resalable condition, with all packaging and labels intact.
- The customer is responsible for return shipping costs.
How to return an order
- Contact 907 Surplus at [email protected].
- Securely package the item in sellable condition.
- Include a note stating your name, address, and that you are requesting a refund of the item price.
- Place the sender’s address on the package and preferably on the item or enclosed note as well.
- Ship the return to:
907 Surplus
328 Boniface Parkway
Anchorage, Alaska 99504
Customers may use a shipping service of their choice. A secure, trackable service that requires a signature upon delivery is recommended.
Refund processing
Refunds are processed within five working days after the returned merchandise is received.
Packages without a sender’s address may be removed and disposed of 60 days after receipt.